Lead Teller Resume

A lead teller in any bank performs varied duties. His duties and responsibilities may also depend on the scale of the facility and types of services offered to customers. In any case, the primary tasks will be to manage cash drawer, supervise the tellers team, hire, train, and motivate tellers, communicate with and solve customers problems, refill the ATM machines, check and verifies daily banking transactions.

Lead Teller Resume Example

---

William R. Rosen
1783 Carriage Court
California City, CA 93505
Phone: 760-373-4203
Email: wrrosen@anymail.com

Career Objective:

With exceptional people skills, ability to work in a fast-paced setting, and experience in handling banking transactions, I am aiming for a lead teller position to manage a team of tellers and improve customer service.

Summary of Skills:

• Experience to understand and deliver customer needs
• Experience in working with banking tools and solving problems
• Skilled in developing and sustaining working relationships with staff and customers
• Ability to detect and prevent fraud in banking transactions
• Ability to manage multiple tasks with attention to detail
• Skilled in using computer and technical devices
• Exceptional leadership, training, and motivating skills

Work Experience:

Lead Teller
Community Financial Group, California City, CA
October 2014 - Present

• Verifying and balancing daily deposit and payment transactions
• Providing continuous mentoring and assistance to the tellers
• Handling complex transactions and customer problems personally
• Monitoring banking account opening and closing procedures
• Developing and implementing budgets and schedules for the department
• Preparing complex financial reports and distributing to customers after approval from management

Lead Teller
City Bank, California City, CA
April 2013 - September 2014

• Hired, trained, and motivated tellers in delivering quality services to bank's customers
• Replenished cash in the automated teller machines and transferred cash to the vault
• Supervised and reconciled differences in cash and entries in the system
• Scheduled shifts and recorded progress of tellers and presented report to management
• Educated customers on their rights, baking products, and performing transactions
• Supported and achieved sales goals set by the management

Education:

• Bachelor's Degree in Arts
  DownTown University, California City, CA
  2012

Reference:

On request.