IT Technician Job Description

New technologies and new computer systems are entering into market every day. Due to the advancement in technology there are so many changes incorporated into the computer systems every day.

Hence, it is really difficult to handle the problems with these systems unless the person has expertise in that technology. Computer programmers and developers may have knowledge of tackling with the basic problems with the computer systems but they may not be able to deal with some critical problems. In such cases, an IT technician may be helpful.

IT technician who is also called as PC technician has specialized skills in handling computer hardware related issues. They are the trained professionals who regularly update themselves with the current technologies available in the industry and gain expertise in solving all types of system issues.

To know more about an IT technician job description, read below:

Duties and Responsibilities of IT Technician

• IT technicians collect system related issues form the clients through phone and email and analyze them to find out appropriate solutions for them

• They sometimes contact the clients face-to-face by visiting their workplace, home or companies to analyze the problems with the systems

• Assist the clients in troubleshooting problems with the systems as well as help them in upgrading their systems if necessary

• They help in creating setup for the computer systems and installation of the software and hardware in the systems

• Provides help in system maintenance and periodic up-gradation of antivirus and other protections

• They help in the recovery process of any accidentally lost data from the systems and any kind of assistance to the clients such as operating a particular software

• They sometimes prepare written documents and handle them to the clients as well as maintain a record of the previous up-gradations or help provided to the clients

Skills Required

• Competent in using antivirus technologies and spyware technologies

• Expertise in explaining technical issues and give instructions to troubleshoot system related issues

• Familiarity with the computer languages and advanced operating systems

• Excellent in analyzing the problems and finding errors in the systems

• Updated with current industry trends and efficiency in working with them

• Should posses good verbal as well as written communication skills and should be able to provide guidance on telephones and email

Educational Requirements

It is not necessary that IT technicians should possess a degree in Computer Science. Passing a high school diploma or graduation in any field will make you eligible to acquire certification courses in any computer technologies which make you proficient in various computer technologies and troubleshooting issues of computer systems.

Many companies hire such individuals. Posses a degree in Computer Science or Information Technology will however be an added advantage.

Even if you are a graduate or post graduate in Computer Science, you can pursue certification course in some technology which will help you gain expertise in that technology and increase employment opportunities for you.

Salaries Offered for IT Technicians

IT technicians or PC technicians most of the times work as independent workers and they work on contract basis with big companies and organizations. The wages or monthly earning of these people depend upon their experience.

Some people are employed with some organizations and are paid about $15 per hour. This amount may vary depending upon the technology they are working with and the complexity of the task. The size of the organization as well as the experience of the person also causes a great difference in the salary of the person.

Hope the above IT technician job description proved to be helpful information for you.