Account Operations Specialist Responsibilities
It is better to get a fair amount of idea about the account operations specialist responsibilities before you start applying for jobs or finalize an employment. Account operations specialists exist in various fields, like the airline industry, advertising, and other special operations like emergency management, etc. The operations specialists ensure compliance with safety standards.
The following will give you information on the most common arena where account operations specialists are employed, the airline industry. Have a look.
Air Safety
- The first and foremost duty of an account operations specialist is to ensure safety in the aircraft travel movements in air. Be there to monitor the radio signals sent by the pilots of different planes. Respond to the emergency signals and give solutions over the radio
- Ensure during an evacuation process the necessary instructions are given to the people onboard and also assist with other technical details lie availability of the airport where they are supposed to land, etc.
- Procure, produce, and provide information on weather information and certain things like, operations publications, maps, etc.
Air Traffic Control (ATC)
- Account operations specialist responsibilities include monitoring the air traffic on large monitors, computer screens
- Direct the pilots towards a safe route and save them from mid air crashing
- Keep a check on special operations with respect to the air safety
- The ATC department is responsible for receiving, transmitting, and controlling the message related to air traffic from the on air personnel
- Keep the other aircrafts or airplanes aware of the time schedule, weather reports or any other relevant data, like the arrival and departure timings of other aircrafts on their airports
- Many a times in case there has to be some change in the flying route, it is communicated by the ATC department
- Keeping a log of all the itineraries, i.e., activities that take place on the airport or aerodrome, for example, arrival of the planes, parking and refueling, loading of materials, and departure. Account operations specialist need to monitor everything
Communications
The basic tool account operations specialists have is communication. This area of their soft skills should be very strong as they need to be very clear and specific in their directions.
- Hold briefings of the incoming and outgoing flights
- Pilots are the ones who fly the aircrafts or airplanes but they need technical assistance. They are the mediating link between the air-traffic control unit and the technical personnel
- They also need to coordinate between the officials of various departments, for example, the command posts, to ensure the compliance of the rules and regulations of airfield management. The departments are air traffic control, civil engineers, etc.
- Another major account operations specialist responsibilities is to ensure the communications are intact and they never lose the same. For instance, they have to maintain the air-to-ground contact and in case of defense aircrafts they need to maintain point-to-point radio contact with aircraft commanders
Technical Ground Work
- Planning the airfield construction is also done by the account operations specialists. They stay available while the construction is on to monitor the process and coordinate with the civil engineers
- Supervising is also a part of the account operations specialist job profile. Mobile airfield management functions also come under the purview of this job
Future Prospects of Account Operations Specialist
Although information technology companies hire account operations specialists and offer good packages, the prospects of account operations specialists are likely to grow the most as compared to the other fields. Official statistics reveal employment hike of a good 24 percent in the next five years. These figures are based not only on opening of new avenues but also on the fact that the industry will come up with improvisation projects. Last but not the least account operations specialists are the professionals who can check the compliance with all regulatory standards.
The job responsibilities of an account operations specialist can have minor variations from the duties mentioned here but basically it is their job to analyze how to improve the communication process and cater to the pilots well.
Government statistics say that few years back the average salary of account operations specialists was around $73,000. The mid segment of these professionals who were placed well earned between $54,000 and $99,000. The highest earners were lucky enough to grab around $134,000. At the same time $42,000 was the lowest range for account operations specialists.
