Field Specialist Responsibilities

A field specialist is a professional specialized in providing skilled and quality technical services on the field. Field specialist responsibilities may vary depending on the type of industry a person is usually employed in and are usually very demanding. He/she is responsible to make use of the latest technologies that will help in generating more revenue for an organization.

Key Responsibilities of a Field Specialist

The role of a field specialist is quite challenging. He/she is involved in performing complex duties on the field like preparing the equipment and ensuring that all the work activities are carried out quickly and efficiently. The job is demanding, physically and mentally as well, but it surely gives you tremendous job satisfaction. The field specialist may be employed in a variety of industries. To better understand the role of a field specialist, here are a few points that will provide an insight as to what exactly are the core responsibilities that need to be handled by a field specialist according to their various job titles:

  1. Field Specialist Trainee in Oil and Gas Exploration Industry: He/she provides valuable support to the senior field specialists and helps in analysis and troubleshooting of product related issues. He/she is involved in monitoring and checking the functionality of the equipment and relevant system prior to and even during the job. He/she is involved in testing and diagnosing the network interruptions to confirm the network connectivity. He/she is responsible for configuration and assembly of servers, computers, routers, satellite, etc. He/she makes sure that safe working practices are being followed and is responsible for reporting immediately if there are any hazards.

  2. Clinical Field Specialist: He/she is involved in supporting and participating in clinical research for the organization's clients. His/her primary responsibility is ensuring patient recruitment and developing healthy professional relationship with the investigative groups. His/her main focus should be providing good quality, training of medical devices, providing clinical protocol, creating an awareness about clinical investigation, continuing with the study and providing clinical expertise relevant to the medical devices, etc. He/she may also be involved in reporting any issues, suggesting improvements, studying compliance, and suggesting strategies to enhance the procedural outcomes.

  3. Field Property Claims Specialist: He/she is responsible for interacting face to face with the clients to handle their claims and is involved in investigating and resolving their property damage claims. He/she is responsible for effective handling of all the assigned claims by adhering to the prescribed authority, best claims practices, and taking decisions by adhering to the company's rules and regulations. He/she is involved in determining the policy coverages by applying various practices to investigate, evaluate, conclude, and negotiate the assigned physical or material damage. He/she conducts follow up to make sure that he/she is able to provide excellent claims service. He/she should be able to identify the opportunities related to fraud and subrogation.

Essential Skills

The role of a field specialist is physically demanding, as he/she needs to interact frequently with the clients and needs to travel long distances. He/she should possess excellent communication skills and should be extremely well organized. He/she should be able to solve problems effectively. He/she should be a good team player as well as self motivated, with an ability to do his/her work independently with minimal supervision. He/she should be comfortable to work under high pressure conditions.

Educational Background

The educational background may differ depending on the type of industry he/she is working in. For example, for a clinical field specialist or claims field specialist, an undergraduate degree with some experience in the relevant field may be sufficient to make an entry. On the other hand, a field specialist in some higher level jobs may require an associate degree in the relevant technological field. However, to ensure career advancement, a master's degree is necessary.

Work Schedule and Conditions

Depending on the type of industry a field specialist is functioning in, he/she may be required to work in a nine to twelve hour shift. He/she is required to be mostly on the field with some occasional presence in the office. He/she must be flexible to work for extended, non standard hours whenever there is a requirement.

Career Prospects

The individuals who perform their duties with complete dedication and commitment and have strong educational background will surely be promoted to higher management positions, which promise a better professional development along with a good salary package.

Thus, to ensure a lucrative and a successful career, the field specialist responsibilities must be carried out effectively and efficiently.

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