This letter is drafted to welcome a new customer in your store, agency or organization. This type of letter is used to manage the expectations of a new customer and provide him or her with maximum help required. Introduce the customer with all the products and services that your company offers. You have to satisfy the customer needs so that he remains with the company and becomes a loyal customer of your brand. This can be done only if he is personally looked after by your company's customer service executive.
In this sample letter, the customer service manager is giving details about the company's product and services. He mentions about discount and credit schemes available as well as gives details about the customer service executive, Mark Lee who will help the customer in all the possible ways. The letter uses a soft and polite tone to welcome the new customer. The letter makes the customer comfortable about the working style the store by informing about the credit scheme.
Juan Cruz |