To get a chance to get interviewed for the position of service desk analyst, you need to write a good service desk analyst cover letter. Service desk analysts handle all the calls and people that visit an office. They attend to their needs and solve all their queries.
Service desk analysts have to be soft spoken and polite at all times. They are the first people whom visitors get to meet. Therefore, it is important that they make a good impression. Companies hire only the best candidates for this job, as service desk analyst are responsible for all the coordinating activities within an office. They transfer calls and attend important correspondence.
Companies treasure good service desk analysts. They pay them really well to retain their services for a long time. Letter writing is an important part of this profession; hence, it is important that you write a good cover letter. Send this cover letter with your resume and if the interviewer is impressed with it, your chances for getting the job will increase greatly. Good communication skills and politeness is what employers are looking for in a service desk analyst so you can display these skills in the letter.
Cover letters give that extra push required while applying for a job. There is a lot of competition in this profession as jobs have become lesser than the number of candidates. However, the salary remains to be good. A service desk analyst cover letter can at least guarantee an interview call from the employers. Therefore, to help you with this letter, we have given some important and easy to follow guidelines. Also, a sample of the letter is given in the end.
Guidelines for service desk analyst cover letter
The sample of the required cover letter that is given below will help you understand the points.
From
Joanna Stephens
645, Kingston Road,
Arlington, Virginia, USA
(636) 090 9399
Cell No. (444) 838 2667
stephenjoanna@chainmail.com
To
Sabrina Coleman
Human Resources
Hemmingway Securities Ltd.
781, Kennedy Avenue,
Arlington, Virginia, USA
Dear Ms. Coleman,
I have been working in this profession for the past seven years and know all the situations that come with it. I read your vacancy advertisement in the Virginia Post dated July 15, 2011. I have heard good things about Hemmingway Securities and would be pleased to be a part of this great company.
I have worked in HAL Finances for five years and TDH Securities for two years before that. I was stationed at the front desk and greeted every visitor that came into the office. I attended the phone calls and transferred them to the proper authority. I also coordinated between the various departments and delivered reports to the management.
I won many Hundred Percent Attendance awards as I rarely take any time off. I am extremely patient and polite by nature and these qualities have won me many friends in my previous organizations. I am competent in using a computer and also know shorthand. I am looking forward to working in a more challenging organization such as yours which will also give me an opportunity to grow in my profession.
Please do call me in for an interview so you can test me in person. I am confident of impressing you if given the opportunity. You can contact me on my home phone number or on my cell phone number given above. I am grateful to you for patiently reading my letter. I hope to receive some positive news from you. Thank you.
Sincere regards,
Joanna Stephens
Enclosures:
Remember to be friendly and polite while writing this letter. These are the two main qualities that will take you far in this profession.