A support analyst cover letter is not an alien concept because it is just an application for a job. You need to present the information in such a manner that the employer feels you are directly interacting with him rather than communicating through this letter. Never underestimate the potential of a perfect cover letter because it acts as a ladder while you step towards success in your professional journey.
Writing a cover letter for a support analyst is more of a responsibility because you have to explain your experience and qualifications in an effective manner with minimum consumption of space on paper. You also need to sound confident and professional by using proper salutations and sign off while addressing the reader. The standard format applicable for writing this cover letter is usually divided into three parts First section includes your name, address, contact information including e-mail id before you address the recruiter along with his/her designation and contact information. You also have to write the subject and/or reference line below. The second part of a cover letter is where you give a brief introduction, summary of experience and qualifications and other related facts. The third section is where you conclude the letter and express your expectation to hear back from the employer and also express your gratitude to the employer.
Job of a Support Analyst
A support analyst is responsible for providing technical support to the employees and/or customers depending on the organization he/she works for. Support analysts also train the employees and clients for using a particular product or service, usually a software or hardware. Technical expertise combined with an ability to communicate effectively is a prerequisite to work as a support analyst.
An example of support analyst cover letter will illustrate how your cover letter will appear.
Date: September 16th, 2011
To
Henry McDaniel
Recruitment Manager
Joey Technologies,
13, Business Park, Downtown,
Jacksonville, Florida 34272
810-238-4172
Henry.rm@joeytechnologies.com
Subject: Application for the job of Support Analyst advertised on IT-Recruits Portal
Dear Henry,
I have been looking for the job of Support Analyst and I came to know that your organization is hiring Support Analysts for new processes. I am very much interested in joining your organization and I would like you to go through my application and familiarize yourself with my qualifications.
I am employed at Tech-Ville Corporation for the past seven years as a Support Analyst. I am working for XYZ process in which I have to coordinate with offshore and onshore team and provide necessary support to the research and development staff. I also handle induction training for new employees. I am highly knowledgeable and possess extraordinary technical expertise with the most recent systems and hardware. I am highly confident and passionate to handle the most complicated situations that allow me to grow and succeed as a technical professional.
As an individual, I am highly interactive and I adhere to the fact that effective communication is the key to succeed in a team based environment. I am always ready to accept my mistakes as it will only help me to attain perfection in my actions.
I am sending my resume and credentials along with reference letters so that you can get a better insight into my qualifications. Feel free to contact me as and when you require any clarification or to call me for an interview. I thank you and expect a positive reply that initiates a professional association with your organization.
Yours sincerely,
Tony Hartford
(Signature)
Do not forget to use a high quality paper to print and send your support analyst cover letter as it is also considered as a professional etiquette. All the very best for your interview!