Customer services are rife everywhere nowadays and along with contributing hugely to the growing of a business and making the processes more efficient this industry has opened many opportunities for people of all educational backgrounds. Thanks to the business outsourcing that has ignited the fire.
Now the problem is that when there are opportunities there are many numbers of people too vying to have the jobs. So what do we do from our side to ensure we are selected ahead of the others?
Simple, we try and portray ourselves in a better light presenting the qualities in us that is related to the job profile and likely to catch the eye of the employer.
The airline customer service cover letter does that for us, gives some extra bit of information about our personality, like showing our interest and why we are applying for the job, our inspiration to be a part of their organization, etc. These things do matter but when you just submit a resume there is no section dedicated to these and that is where the cover letter fetches you an extra point. The following will give you the cover letter format and shortly by an actual example.
You can follow this format as a template and replace the fields by information relevant to you. About the name fields of the addressee, find out whom you are going to address. Personalizing is a must otherwise the airline customer service cover letter will not have the desired effect on the employer or recruiter. Thus it is also necessary to find out details like what is the addressee's designation in the organization and name of the establishment.
Name of the Sender
Name of the Addressee
Re: Application for __________
Mr. / Miss. Last Name,
Name of Sender
Enclosures: List the papers, certificates and documents you will attach with the airline customer service cover letter.
Old Venice Street
Eleanor Flat Systems, Flat 505
Contact Number - 334 737 6787
Human Resources Officer
Alabama Airway Customer Care Services
304 / 305, Alabama Industries Area
Re: Application for Airline Customer Service
I write to you for applying for being a part of Alabama Airway Customer Care Services. This is with reference to the Airline Customer Service cell in your establishment. The notification for this vacant position is online on the site airlinejobs.com, since a week. I respond to that with great enthusiasm and insist that you meet me after going through my credentials. I have been in the Customer Service center for two airlines in the past two years while studying, part time. Now that I have completed my graduation successfully I am looking forward to put my two years' experience and capabilities to good use.
I have handled both, inbound and outbound services and have always exceeded my target. Kindly have a look at the certificates attached herewith and my resume for details. I am proud to say that I have contributed my bit to the increase in number of sales of my ex company. I am a quick learner and wish to work with the same enthusiasm even now. Hence I would like to meet you to discuss about this opportunity. Looking forward to hear from you soon.
This was the sample airline customer service cover letter you can base your own letter on and draft the letter in soft copy. Wishing you all the best for your professional working experience!