Service Representative Cover Letter

To move ahead or find a better job in the field of customer service, send a service representative cover letter with your resume to have your nose ahead of the other candidates. Service representatives are the ones who provide good service to the customers of a company. This in turn helps those companies retain those customers. Therefore, the position of a service representative holds importance in most companies.

Service representatives main job is to provide good sales and after sales services to the customers. This is important for any company to survive because nowadays, customers are inclined to companies that provide them with good service. Therefore, companies are particular about who they hire as service representatives because their reputation is at stake. Send in a good cover letter and you will at least get an opportunity to be interviewed for the position of service representative.

Service representatives answer any and every customer query. If the customers are facing problems with their product, the representatives send repair technicians to their homes or even replace the whole product if it is within the guarantee period. This position is also present in many other sectors like banking, insurance, etc.

The salary for a service representative is good as are the benefits. Opportunities to move ahead are also there by the plenty. Therefore, if you have already made a career in this field and want to work in a better company for opportunities, send a service representative cover letter to the interviewer to make a case for yourself.

Pointers to make a service representative cover letter

Address the letter to the human resources department. They are the ones who mostly hire employees for any company. However, sometimes in the advertisement, it is given who will be conducting the interview. In that case, address the letter to them
If the person to whom you are addressing is female, then address them as Ms. and not Mrs. this is a common mistake many people make
If you have seen the advertisement for the job on a job portal, mention the name of the site and the date of the advertisement. It has become common practice for companies to place vacancy ads on job sites and not the local newspaper as this is more cost effective
Experience counts a lot in this field, therefore, mention your prior experience so the company will not have to train you separately. For service representatives, companies prefer to hire experienced people rather than a new person
State your qualifications and skills write about any specific project you may have worked. Thank them for the opportunity and end the letter
Remember, in a cover letter, you are mainly asking for an interview, but also mention that you would prove to be a good candidate for the company.

This is a subtle way putting your name forward for the job

Sample Service Representative Cover Letter

From
Melissa Burke
87, Cardinal Drive
Chicago, Illinois, USA
(635) 267 5387
(222) 266 8380
Burkemellisa@chainmail.com

To
Joan Wilson
Human Resources
Radical Antivirus Inc.
63, Stone Park
Chicago, Illinois, USA

Dear Ms. Wilson,

According to the advertisement placed on servicejobs.com, there is a service representative position vacant in your company. I am interested in applying for that position as I am aware of the great name your company has made in the field of making antivirus software.

I have worked as a service representative in the Strike Antivirus Inc. for a year. That was my first job in the field but I have learned a lot in that job. I have sound technical knowledge about the working of an antivirus and would be able to handle all customer queries. I have good communication skills and am able to solve all customers queries at a fast pace.

I have done a vocational course in information technology from the Chicago University. Since I belong to this field, you would not have to give a lot of training, just some training specific to your software. I am confident of doing well in your company. Please do call me in for an interview. I am grateful that you made the effort of reading my letter. I look forward to receiving communication from you. Thank you.

Yours sincerely,
Melissa Burke

Enclosures:

Photocopy of resume
Photocopy of certificate of course in I.T.

The service representative cover letter sample given above is of a service representative in the field of IT. Regarding other fields, a similar letter would be used. While the idea remains the same, just a few details in the letter will be different.