Sales Support Engineer Resume
Sales support engineers are hired for providing support to the sales team working in the field. They are sent to interact with existing customers and prospects who have shown interest in the company's products. Though they are are not responsible for direct sales, the job they do is more useful in pushing products. They are mostly responsible for customer relationships and providing after sales support. This means whenever the customers face problems with the purchased goods, these sales support engineers will resolve issues.
Sales Support Engineer Resume Sample
Gary M. Bruno
548 Monroe Avenue
Bradenton, FL 34207
Phone: 941-751-6126
Email: gmbruno@anymail.com
Career Objective:
Seeking an opportunity to work as a Sales Support Engineer in an organization where I can combine my technical knowledge and marketing skills to boost organization's sales and thus, contribute to the growth of the organization.
Summary of Skills:
- Superior technical support experience in mechanical engineering industry
- Excellent administrative, computer, clerical, and organizational skills
- Strong attention to detail and communicate in a professional manner
- Capable of adapting to changing conditions and handling high-pressure situations
- Remarkable interpersonal and coordination skills
- Outstanding customer service and troubleshooting skills
Work Experience:
Asst. Sales Support Engineer
Global Company, Bradenton, FL
October 2014 - Present
- Carrying out research programs for the organization to make improvements in the design of products
- Introducing unique ides for the make and built of products as well as saving production costs
- Supervising the product testing process and suggesting modifications in product design as per current consumer needs
- Devising strategies, creating new customers, and retaining the existing ones
- Understanding customer grievances and taking corrective measures
- Negotiating contracts with potential customers and closing sales
Trainee Sales Support Engineer
Venus Company, Bradenton, FL
February 2013 - September 2014
- Identified potential consumers and continuously updated potential customer database of the organization
- Participated in trade fairs, consumer goods exhibitions and conferences to promote products and improve company-customer relationship
- Explained technical features of products to consumers in simple terms and demonstrated their usage
- Reported changes in the market about consumer preference and technical advancements in product designing to seniors
- Visited sites and offered technical support for installation and fixing problems
Education:
- Bachelor's Degree in Mechanical Engineering
ABC University, Bradenton, FL
2012
Reference:
On request.
