Regional Service Manager Resume

The purpose of writing a regional service manager resume is crystal clear. This document is solely meant to apply for a job and let the employer acknowledge himself with your qualifications. Many a times, applicants neglect this fact while drafting their resume. This results in they being neglected from a chance to appear for an interview. This can be avoided if you unlearn what you know about resume writing and adapt a fresh perspective; an employers' point of view to make it more useful.

A regional service manager is the in-charge of handling a department that is concentrated in providing a specialized service. This may be either customer service, technical service, outsourcing service, or any other form of service for the clients. The regional service manager plans and communicates the targets with the staff. He prepares and implements strategies with department heads in all offices. Budgeting for service operations is one more important part of the regional service managers' duties. He is also responsible for revising the policies and procedures for the department to ensure smooth flow of information and tasks.

The resume of a regional service manager should be devoid of any errors. It should allow the employer to get a wide angle view of the various skills that enable you to handle the job responsibilities. It is your obligation to provide accurate information to avoid the employer from having a misconception and take a decision that may not be in your favor. Keep it precise and crisp to evoke a favorable response from the employer.

Go through the sample of regional service manager resume to understand all about resume writing.

Sample Resume

Personal Information

Robert C. Junior
2817 Carlito Bay
Los Angeles, California 56230
253-608-4197
Robert.cj@freemail.com

Career Objective

To work as a regional service manager for the customer service operations, utilize my expertise in this domain to streamline the process and contribute in the progress of the organization

Summary of Skills

• An experienced individual in customer service operations
• Ability to achieve assigned targets consistently within the assigned time limit
• Can easily switch between tasks and maintain equilibrium in the levels of dedication for each task
• Excellent skills of working and delivering excellent results with limited resources
• Excellent team building, problem solving, and communication skills
• Skilled in identifying loopholes in current procedures and patterns and eliminating the same to enhance the process

Details of Work Experience

Designation: Regional Customer Service Manager
Organization: Tacoma Inc.
Duration: March 2006 to present

Job Responsibilities

• Identify manpower requirements according to the process requirements and communicate the same to branch offices
• Defining and revising monthly, quarterly, and annual targets for the region
• Participate in the recruitment process to select the most competent individuals for customer service department
• Identify discrepancies and resolve issues faced by the employees to streamline the operations
• Assess individual performance of each employee
• Schedule training sessions for old employees and recommend promotion for the staff during annual appraisal
• Prepare reports and deliver presentations during board meetings

Designation: Assistant Regional Customer Service Manager
Organization: Johnson Inc.
Duration: June 2001 to February 2006

Job Responsibilities

• Developed budgets and goals for the customer service operations
• Implemented new policies and strategies to enhance productivity of the department as a whole
• Diagnosed and resolved complex that were escalated and could not be resolved by customer service associates
• Assessed employee performances, recommended promotions for deserving candidates, and issued warnings to employees delivering poor performances
• Prepared reports for monthly, quarterly, and annual performance of the department and delivered presentations during company meetings
• Performed all other tasks as assigned

Educational Qualifications and Certifications

• Degree: Master's Degree in Business Administration
  Major: Human Resource Management
  Year: 2000
  Institute: Los Angeles School of Business Practices

• Degree: Bachelor's Degree in Business Administration
  Major: Labor Relations Management
  Year: 1998
  Institute: Los Angeles School of Business Practices

References

Available on request

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By using the template of the regional service manager resume, you will be able to draft a personalized resume that represents your professional identity and makes it easy for the employer to read and understand the content.