Front Desk Supervisor Resume

The business of hotel industry is much dependent on customer service. The hotel establishment has to see that their guests are provided with best experience and they can earn repeat business from them. To ensure this, they hire front desk supervisors. These supervisors monitor and oversee activities of front desk workers. They have the authority to accommodate any special requests from guests that fall under the hotel's rules and regulations. These front office professionals also solve problems of guests and ensure that they don't take away any bad experience. They also coordinate cleaning schedule with the housekeeping supervisor. Further, hiring, training, and appraising front desk workers and their performance are their responsibility.

To work as a front desk supervisor, you must have good communication, people, and computer skills. In addition, you must be matured and competent in handling people from different background and add to the hotel's revenue with your customer service skills. You must have minimum 2 years of experience of working as a front desk worker before become a supervisor. A degree is must for this job career.

Front Desk Supervisor Resume Template

Raymond B. Gilbert
4742 Burnside Avenue
Salt Lake City, UT 84104
Phone: 435-728-9021

Career Objective:

To work as a Front Desk Supervisor at “Flora Hotel and Resort,” and supervise daily activities of the Front Desk Staff and ensure quality service to guests.

Summary of Skills:

Work Experience:

Front Desk Supervisor
City Hotel & Resort, Salt Lake City, UT
October 2015 - Present

Front Desk Clerk
Milton Hotel, Salt Lake City, UT
February 2012 - September 2015

Education: Reference:

On request.

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