Branch Office Administrator

Branch office administrators play an instrumental role in serving clients and assisting in daily administrative functions. These professionals must collaborate with the team as well as work independently to handle a wide range of administrative activities and perform client support duties. They carry out a variety of tasks such as monitoring budgets and expenses, replenishing office supply stock, preparing reports, and answering mails/calls. Furthermore, they are accountable for overseeing overall branch operations and generating profits by interacting with clients. To demonstrate you are an apt candidate for this position, drafting a concise resume to sell yourself to the employer is a necessity. So, to get past the screening phase, include certain traits and buzzwords for catching attention of recruiters. For further guidance in preparing your marketing tool, just refer to the sample given below and write a customized document for this post.

Sample of Branch Office Administrator Resume

Danny P. Hinton
1237 Wood Street
New Orleans, LA 70112
Phone: 985-182-2914
Email: danny.pinton@anymail.com

Career Summary:

Self-driven, highly-motivated and client-oriented Branch Office Administrator with over 5+ years of experience in managing calendars, scheduling meetings, and making budgets. Familiar with handling client issues and generating concise reports. Capable of managing various administration duties and coordinating branch activities. Team player with excellent soft skills.

Summary of Skills:

Strong background in managing schedules of financial advisers, maintaining calendars, and liaising with other personnel to improve business profits
Adept at formulating budget by reviewing company expenses, and preparing strategies to increase profits
Proficiency in handling customer issues and possess a comprehensive understanding of business
Capable of developing and maintaining long-term relationships with clients by providing excellent customer service
Ability to book meeting rooms/seminar halls, make travel or food arrangements, and place appropriate orders for office supplies
Capable of maintaining and managing databases by using appropriate software, and working with other applications like MS Office Suite, Spreadsheets
Proven experience in handling calls, preparing reports, and providing effective solutions to critical issues
Exceptional organizational, planning and communication skills

Work Experience:

Branch Office Administrator
Edward Jones, New Orleans, LA
November 2016 – Present

Maintaining calendar of financial advisers, senior executives, and checking their schedules prior to fixing client appointment
Contacting existing corporate clients to invite them for a face-to-face meeting with the company's financial advisers to help them set financial goals for their organization
Pro-actively connecting with prospective clients to set or confirm appointments to provide information about company's financial services
Performing daily administration duties, including overseeing client appointment schedules, and processing deposits or transactions
Updating client data records in the database by implementing latest tools and systems to increase branch efficiency
Assisting with planning seminars, monthly conferences to discuss upcoming strategies with interested clients, and making follow-up calls to confirm presence
Collaborating with the financial advisers to build deep-trusted relationships with clients, and providing appropriate advice for issues
Planning and preparing marketing materials, special events with the financial advisers to attract new client base

Administrative Coordinator
ABM Industries Pvt. Ltd., New Orleans, LA
March 2015 – October 2016

Coordinated with account department to review expenditures, discuss budget, and implement cost-cutting methods
Worked with the director, managers, and other senior executives to update and maintain their calendars for fixing client appointments
Made travel and accommodation arrangements for senior executives for interstate client meetings
Responded to administrative requests, including project status reports, vendor invoices, employee records as required by senior management
Assessed office inventory stock level to anticipate the depleting items and placed monthly orders with the concerned vendor
Maintained administrative work flow by monitoring processes, implementing cost-reduction methods, and reporting procedures
Supported regular office operations by screening phone calls and scheduling internal meetings

Administrative Associate
UBS Services, New Orleans, LA
August 2013 – February 2015

Performed a variety of clerical duties, including maintaining personnel records, doing data entry, answering calls and sorting mails
Provided resolution to phone inquiries by prioritizing issues, and routing calls to the concerned department as required
Summarized monthly financial reports by monitoring expenditures, preparing purchase order list for office supplies, and other expenses
Performed duties associated with scheduling, organizing and operating conferences, office meetings and events
Responded to customer mails by sorting and prioritizing issues, and informing about the actions taken by writing correct correspondences
Prepared accurate reports on the customer complaints and the steps taken to solve issues for the supervisor's review
Answered calls from customers to record service complaints and escalated urgent issues to the senior management

Education:

Bachelor's Degree in Business Administration
The University of New Orleans, New Orleans, LA
2013

Diploma in Office Management
The University of New Orleans, New Orleans, LA
2010

Reference:

On request.