General Office Clerk Resume

General Office Clerks work in various industries such as healthcare, education, and government sectors. Common duties listed in a general office clerk resume include answering phone calls and mails, filing, bookkeeping, data entry, and order processing functions, updating databases, operating office equipment, offering effective customer services, setting meetings and appointments, preparing and managing documents and forms. Draft an effective resume by showcasing solid organization, communication, problem-solving, administrative and computer skills with relevant work experience. Though no formal education is required in this profession, a degree can assure smooth job landing. Consider the given below general office clerk resume sample to get a clear understanding.

Resume Sample of General Office Clerk

Lisa M. Ogle
2423 Layman Road
Los Angeles, CA, 90005
Phone No: 661-763-7372
Email: lisaogle@anymail.com

Job Objective:

Seeking a general office clerk position with Whitley Penn Ltd., where I can make the most of my superior clerical skills and experience in running of day-to-day office functions smoothly as well as in providing effective customer services.

Summary of Skills:

More than 5 years of experience in handling various clerical responsibilities as well as thorough understanding of office procedures and practices and basic accounting principles
Strong working knowledge of Microsoft Office as well as latest business software, and office equipment
Ability to adapt and learn new ways of fulfilling clerical functions in a fast-paced and dynamic work environment
Effective communication and customer-service skills to build and maintain good relationships and rapport with customers while providing general information
Strong administrative skills required to proofread documents, arrange schedules, sort and document procedures accurately
Excellent typing speed (45 words per minute), and dictation skills with ability to maintain high level of accuracy
Ability to maintain confidentiality of organization's sensitive information and important tasks

Work Experience:

General Office Clerk
Sitel Inc., Los Angeles, CA
March 2016 - Present

Performing and accomplishing general office and clerical tasks on a full-time basis
Coordinating file gathering and indexing with various departments and employees in the organization as well as responding to questions about records and files
Managing faxing, archiving, scanning, filing and word processing
Answering phone calls, emails, relay or record information received as well as communicating information with the appropriate personnel in the organization
Providing scheduling and interface support to managers and groups as well maintaining their calendars
Checking, editing and assigning codes to a variety of documents as required to ensure standards are maintained
Typing a variety of forms, letters, memorandum, presentations and related documents as assigned
Performing basic maintenance on office equipment, and proposing purchasing of latest office tools
Sorting and distributing incoming mails as well as maintaining updated and accurate files and records

General Office Clerk
Bridgestone Group, Los Angeles, CA
April 2014 - February 2016

Provided administrative and clerical services to a manufacturing facility by maintaining good knowledge of principles and processes for providing effective customer services
Performed order input functions as well as produced accurate and complete production reports
Prepared and maintained paperwork including records and files associated with customers' orders
Organized freight for customers' orders as well as prepared and processed invoices for various purchases
Communicated with customers regarding order and shipping schedules, order complaints, and completions
Answered phone calls, processed mails, and maintained their records and files as well
Obtained and processed requests from customers for credits
Scheduled meetings and took dictations as well as assisted in making travel arrangements, and booking venues for events and conferences.

General Office Assistant
Burnett Title Inc., Los Angeles, CA
January 2013 - March 2014

Assisted managers and employees in fulfilling daily office tasks and in managing general administrative activities of the organization
Answered telephone calls and incoming mails or transferred calls to appropriate staff members
Scheduled appointments and received customers or visitors
Sorted and delivered incoming mails and sent outgoing mails to perform office support activities
Typed and formatted routine memos or other reports as assigned as well as typed confidential letters for seniors
Copied, filed, and maintained paper as well as electronic documents and records
Managed office equipment, furniture and facilities maintenance
Assisted in conducting computer data entry and processing as well as in preparing accurate spreadsheets and documents in different software applications following established formats
Arranged weekly team meetings as well as assisted with quarterly staff meetings.

Education:

Associate of Applied Science in Office Administration
Los Angeles City College, Los Angeles, CA
2012

High School Diploma
Marymount High School, Los Angeles, CA
2009

Reference:

On request.