Mail Room Supervisor Resume

Mail room supervisors handle the responsibilities associated with the management of the mail department of an organization. These professionals have to handle incoming/outgoing packages, inspect them for the damages and ensure they are delivered to the right customer before deadline. They need to demonstrate good knowledge about the postal services, ability to coordinate with the team, and handle complaints related to the mail. To show you are the apt person for the job, include buzzwords related to the profile and some quantitative bullet points in your mail room supervisor resume as the sample given below.

Specimen of Mail Room Supervisor Resume

Gary M. Colter
4286 Raver Croft Drive
Huntsville, TN 37756
Phone: 423-194-2801
Email: gary.colter@anymail.com

Career Summary:

Detail-oriented, experienced, and adept at monitoring mail/packaging services. Capable of handling incoming/outgoing packages as well as managing office supplies. Exceptional leadership qualities and ability to coordinate team efforts for providing efficient customer services.

Summary of Skills:

Adept at routing incoming mail and distributing them to the correct department through sorting or proper postage
Capable of managing mail pickup, scheduling delivery process, scan items for security, and handle return mail processing
Sound knowledge of the various mail room operations, handling incoming/outgoing packages, and inspecting for damaged items
Ability to coordinated with the staff and serve as a backup during pressure situations to ensure smooth processing of the mail services
Expertise in preparing mail room budgets, and maintain confidentiality of the packages
In-depth information about operating and processing mail room equipment as well as handling their maintenance
Detail-oriented, strong memory, and ability to gel well with the team
Excellent interpersonal and communication skills

Work Experience:

Mail Room Supervisor
Ricoh Services, Huntsville, TN
November 2016 – Present

Supervising operational work flow of the mail room to ensure efficiency in the process and adherence to company standards
Overseeing work of mail room clerks and giving appropriate guidance for opening, sorting and routing incoming mail
Logging and processing all the incoming/outgoing, legal and special mail to inspect the packages for further dispatch
Maintaining personnel files of the employees to assist the management in performing periodic evaluations, and making appropriate recommendations for annual bonuses
Operating postage machines and other mail room equipment as well as overseeing the equipment maintenance
Conducting monthly training sessions to understand the issues faced, and providing optimal solutions to improve efficiency
Pro-actively developing and maintaining client relationships by providing exceptional services and ensuring no delay in delivery of packages

Mail Room Clerk
Cushman & Wakefield Incorporation, Huntsville, TN
May 2014 – November 2016

Took responsibility for daily processing/sorting, pickup and scheduling delivery of inbound and outbound courier or mail
Served as the primary backup for the mail room staff for team member on vacation, absences, training or breaks
Assisted supervisor in keeping a record of the mail services, and played a key role in preparing the company's mail room budget
Supported daily delivery of mail services to the client company's location in accordance to the agreed policies and procedures
Negotiated with the partner vendors to ensure that the postage, packing supplies, and other goods are handled properly by the delivery agencies
Maintained small and large envelopes, packages, stationary and packing tape to handle monthly stock

Mail Room Assistant (entry-level)
JLL Services Agency, Huntsville, TN
October 2011 – April 2014

Maintained logs of incoming mails from vendors by preparing accurate Spreadsheets to track the packages
Sorted and screened unsorted mails received from the local airlines to determine appropriate distribution
Coordinated with the team to handle all incoming and outgoing mail to ensure proper labeling and routing to the correct courier service
Identified confidential packages in the mail services and separated them out from the rest to maintain secrecy and damage prevention
Collaborated with other assistants to scan, inspect, and identify damaged packages, and prepared reports to present it to the supervisor
Participated in the team created for handling all mail responsibilities, including UPS, Federal Express, and courier service

Education:

Associate's Degree in Business Management
Roanna State Community College, Huntsville, TN
2011

High School Diploma
Saint Loyola High School, Huntsville, TN
2008

Reference:

On request.