General Banking Resume

A general banking officer focuses on providing a high-level of general banking services to customers. He or she understands customers requirements and fulfills their financial objectives. The principal responsibilities of the jobholder include recognizing potential customers and introducing them to the bank's products, managing customer service activities, answering customer inquiries with full details and supporting branch managers in creating and implementing strategies to meet the bank's objectives.

The banking officers usually are at the top positions in a bank organization and are entrusted with the responsibility of keeping the bank profitable and progressive to achieve goals and ensure customer satisfaction. They provide instructions to different branches and subordinates for smooth banking operations and better working relationships. If you want to work in this profile, you need to have a detail-oriented approach and strong customer service skills which is necessary for dealing with people and handling different challenges. Apart from this, a candidate will have to draft a resume conveying capability of taking on the role. The sample on BSR will prove an effective guide and help you draft an eye catchy resume.

Sample of General Banking Resume

James C. Hendrick
734 Abbington Lane
Douglasville, Georgia 30134
Phone: 678-903-1124
Email: jameshendrick@anymail.com

Career Summary:

Organized Banking Officer with 7+ years of experience with strong ability to identify and resolve customers' problems and assist them to achieve financial issues. Highly-motivated individual with strong focus and track record of achieving bank's goals.

Summary of Skills:

Good knowledge of banking regulatory laws and regulations
Experience in debit and credit management and good understanding of financial planning
Comprehensive knowledge of various banking procedures
Ability to lead team and staff to achieve bank's goals and meet targets
Excellent communication and interpersonal skills
Ability to address customer problems with appropriate tactics and confidence

Work Experience:

General Banking Officer
Serve First Bank, Douglasville, Georgia
July 2016 – Present

Educating customers about bank's new services, available credit options and multiple loan products
Developing new marketing techniques and incentives to increase bank's services and attract more clients
Consistently exceeding sales goals since last financial year and receiving award for top-notch performance
Researching available investment opportunities and determining if they fit into the bank's financial plans
Handling and addressing customer discrepancies and complaints in accounts

General Banking Officer
Wells Fargo Bank, Douglasville, Georgia
September 2014 – June 2016

Provided advice on mortgage, personal, and educational loans to interested customers
Created financial analysis reports on market research, commercial real estate, borrower's financial statements and lease reviews
Conducted weekly training programs for new recruits and provided training to entire staff regarding changes in bank policies as required
Handled duty of performing daily maintenance of loan applicant database and helped senior level credit supervisors with complex loan applications
Conducted monthly mentorship programs for junior employees on sales techniques and customer service
Assisted new hires in sorting, filing, boxing and organizing various documents of customers

Assistant Banking Officer
Macro Bank, Douglasville, Georgia
April 2012 – August 2014

Fostered and maintained relationships with business customers by organizing portfolios
Conducted and documented report of monthly financial reviews and discover potential customers and additional opportunities
Prepared and mailed reports requested by customers and updated them on changes
Recommended bank's strategies and services to clients and helped them achieve financial goals
Gave detailed description of strategies by covering areas like investment planning, insurance covers and cash management

Education:

Bachelor's Degree in Business Administration
ABC University, Douglasville, Georgia
2011

Membership/Certifications:

Certificate in Financial Planning and Business Administration – 2012
Member of Georgia Bankers Club – Member since 2013

Reference:

On request.