Customer Service Executive Resume

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Sample Customer Service Executive Resume

Richard Anderson
1234, West 67 Street,br> Carlisle, MA 01741
(123)-456 7890 Career Aspiration: Seeking for the opportunity of an executive position in the customer service area.

Summary:

Experienced professional responsible for answering phones, customer enquires, queries, and questions.

Experience:

Veeco Asia Pte Ltd, Aspen, CO
Customer Service Executive

Escalation and follow-up of cases requiring further action
Answering calls in a prompt courteous manner
Work with the support team to ensure service level requirements are exceeded
Adhere to latest training and support standards and procedures
Work with customers to ensure that contractual service expectations are exceeded

PrimeStaff Management Services Pte Ltd, Canon City, CO
Customer Service Executive

Developed qualified leads for the client
Captured customers and corporations information accurately
Other duties included data cleansing, lead generation, event management, and data profiling

Skills:

PC-literate
Excellent customer service skills
Excellent interpersonal and communication skills
Enjoy rapport building and customer interaction
Professionalism and confident
Target driven and self-motivated
Strong persuasive skills
Able to work in a highly dynamic environment and able to multi-task

Education

A.A., Business, 1996
Century Business College, Century, FL