Customer Service Specialist Resume

A best and effective resume sample for the position of a Customer service specialist has been given on our site. This resume sample will clear objectives and job descriptions will help you in preparing an optimized and standard resume. To make your resume effective, make sure to bring forth the key skills and work experience in your present and previous organizations. You are free to use and customize this sample as per your job requirements.

Sample Customer Service Specialist Resume

Hennery Lawrence
D-90, 25th Street
Clewiston, FL, 0510
Cell: (123) 459 9784
Email: hennery.lawrence@example.com

Career Profile:
Customer focused and career driven customer service executive looking for a position as a Customer Service Specialist to utilize my skills proficiency in a renowned organization.

Professional strengths:

Possess five years of professional experience as Customer service specialist
Comprehensive written and verbal communication skills
Possess sound judgment with excellent problem solving skills
Highly organized and ability to balance multiple tasks simultaneously
Ability to work independently as well as part of a team
Good motivator with excellent customer service skills
Ability to solve customer queries as well as set goals and meet objectives efficiently
Possess exceptional administrative and organizational skills

Technical skills:

Excellent knowledge of Microsoft Office Suite and Internet Information Services
Highly proficient in Microsoft Office, Word, Excel, PowerPoint, Outlook, Access and SAP

Educational Summary:

Bachelor of Arts in Economics from arts and Commerce College, State 19XX
Master's degree in English Language from university of XYZ, State 19XX

Professional Experience:

SSPL CO Inc, State
20XX till date
Customer Service Specialist

Assigned the tasks of providing product knowledge to clients
Handled the responsibilities of conducting research any solving problems
Responsible for assisting clients on account information
Handled the tasks of conducting trainings and providing support to other areas as required
Consulted with customers to analyze business requirements and convert requirements into product and service solutions
Responsible for offering telephonic and desk-side help as well as delivering customer satisfaction surveys

Croma Group Co Inc, State
20XX till date
Customer Service Specialist

Handled the tasks of processing urgent shipments and tracking logistical flow
Responsible for ensuring prompt delivery of products and services to the customers
Assigned the responsibilities of ordering office supplies, tracking equipment and coordinating group calendars
Handled the tasks of providing crucial administrative support in a confidential nature
Responsible for preparing reports, managing records and follow-up of customers
Performed other tasks as delegated

Areas of Interest:

To conduct a variety of stocking, sales and accounting duties to ensure excellent customer satisfaction
To meet the goals of the organization as well as customer satisfaction
To contribute my skills in solving and recommending suggestions on complex customer problems

Personal Details:

Name: Hennery Lawrence
Date of Birth: XX/XX/19XX
Employment Status: Full time
Relationship status: Married

Reference:

Mr. Charlie Smith
Senior Customer Service Executive
Lopez Associates Co Inc, State
Cell: 123-589-3655
Email: smith.charlie@example.com