Customer Service Travel Resume

Customer Service in the domain of travel is an interesting and challenging career. Their main role is to provide high value-added services to individual and corporate customers by providing them effective travel solutions. The person in this profile is also known as travel consultant or travel agent.

This Customer Service Travel resume brings forth the various sections required for creating a good resume sample. With this sample, you can get a clear idea of framing a good resume sample for your job application. This resume is written in a chronological format. Customize this resume as per the requirement of your employer.

Sample Customer Service Travel Resume

Annie Smith
69 N. Grant Street, Mid Lake City, California 84301
Cell :( 988) 598-1331
Email: andrew.smith@anymail.com

Career Objectives:To work as a Customer Service Travel consultant in an organization where my customer service and people management skills will enhance the satisfaction level of the customers.

Summary of Skills:

Strong knowledge of international and domestic travel
Advance knowledge of computer reservation programs like Galileo and SABRE
Excellent interpersonal and leadership skills that can motivate people
Comprehensive oral and written communication skills in English, French and German language
Advance knowledge of money exchange, sales and marketing
Sociable with excellent customer care skills
Goal oriented and ability to work in a team environment
Good skills in conducting internet research for obtaining customer information

Educational Summary:
Bachelor's degree in Travel and Tourism from University of California in the year 2004

Work History:

Organization: Global Travels Co Inc, California
Duration: January 2009 till date
Designation: Customer Service Travel Agent

Assist clients in reservations, finding travel package, charges, transfers and cancellation
Responsible for booking international and domestic reservations for rail tickets, air travel, hotel and car rentals
Handles customer queries and provides alternatives for customer travel in cases of emergency situations
Creates and maintains service contracts for group and individual travels
Updates rules, regulations and current affairs on airline, rail and buses
Builds new client relationship as well as maintains the existing one through effective service
Offers travel packages and travel products to customers

Organization: Mike travel Associates, California
Duration: May 2004 to December 2008
Designation: Customer Service Travel Agent

Responsible for collecting payment for accommodations and transportation from customers
Handles tasks like Planning, arranging, describing and selling promotional travel incentives and itinerary tour packages by various travel carriers
Books hotels and transportation through phone or by using computer terminal
Provides customer with publications and brochures that contains travel information, like local customs, and foreign country regulations
Provides information to customer on mode of transportation, financial considerations, travel dates, and accommodations required
Handles and solves customer queries if any

Hobbies:
Traveling, reading novels, listening to music and dancing

Personal Details:

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