A Help Desk Supervisor leads help desk employees that include IT technicians. He or she is responsible for providing effective customer services. The help desk supervisor monitors installation and upgradation of hardware and software, plans and provides training, tracks team performance, provides technical support, identifies and troubleshoots hardware and software issues. Aspiring candidates should showcase strong communication, leadership, technical, problem-solving, and customer-service skills along with the relevant work experience in their resumes. They should ensure that their resumes are strong enough to convince the recruiter about their skills like this Help Desk Supervisor resume sample.
Job Objective:
Seeking a job as a Help Desk Supervisor with Link Technologies where I can make the most of my customer-service, problem-solving, and leadership skills along with the experience in providing technical support and positively supervising a team to ensure smooth running of various help desk operations.
Summary of Skills:
Help Desk Supervisor
A10 Networks Inc., Los Angeles, CA
March 2016 - Present
On request.
#!/usr/bin/perl use LWP::Simple; use LWP::UserAgent; require "./cookie.lib"; &get_input; $cat = $in{'cat'}; if ($cat eq "") { $cat = "xx"; } $key = "906efcd7447d352c6ae042eabeaa5d694ed8965f404886769fcc0b490383081b"; $ip = "$ENV{REMOTE_ADDR}"; print "Content-type: text/html\n\n"; #Specific Ads for specific countries $ADS{'US'}{'adminassistant'}='New! Not satisfied with your resume? Get your resume written by an \'Administrative Resume Writing Expert\' (CPRW) for just $69.90.
'; $ADS{'US'}{'receptionist'}='
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';
$ADS{'US'}{'accounting'}='New! Not satisfied with your resume? Get your resume written by an \'Accounting Expert\' Resume Writer for just $69.90.';
$ADS{'US'}{'xx'}='';
$ADS{'IN'}{accounting}='';
$ADS{'IN'}{xx}='';
#my $ua = LWP::UserAgent->new(timeout => 240);
#$agent="Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Alexa Toolbar) K";
#$u = "http://api.ipinfodb.com/v3/ip-country/?key=" . $key . "&ip=" . $ip;
#
#$req = HTTP::Request->new(GET => $u);
#$req->referer($ref);
#$resp = $ua->request($req);
#
#if ($resp->is_success) {
# $fullresp = $resp->content();
# #print $fullresp; exit;
# ($ok,$t1,$t2,$country,$full_country) = split(/;/,$fullresp);
# if($ok eq "OK") {
# #print $country;
# print "$ADS{$country}{$cat}\n
";
print "$ADS{'US'}{$cat}\n
";
# if ($country eq "US") {
# $filename = "../geo/" . $cat;
# open(LT, "$filename");
# @all =