Help Desk Technician Resume

Help desk technicians solve problems of computer users through online chat, email, and personal assistance. They work with companies having a large number of workstations and internal networks. Any minor or major technical problem related to the hardware and software are fixed by these technicians. They can also train computer users in handling basic problems in case of emergency.

To work with an IT company or a call center with a large number of workstations, experience in configuring hardware and software is necessary. The candidate must be proficient in installing, and upgrading systems. He or she must be clear about network fundamentals and be able to troubleshoot problems.

Sample Help Desk Technician Resume

James C. Hentges,
3235 Lynn Ogden Lane
Vidor, TX 77662
Phone: 409-768-8872

Career Objective:Seeking a help desk technician position at "StarTrek IT Solutions," to perform repair and maintenance of computer and network systems and ensure daily operations are run without any interruption.

Summary of Skills:

Work Experience:

Help Desk Technician
GemTech Inc., Vidor, TX
October 2014 - Present

Help Desk Technician
Rapid IT Solution, Vidor, TX
February 2013 - September 2014



On request.

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