IT Help Desk Resume

The Help Desk professionals working in the IT sector are accountable for answering questions related to technical glitches. They have to handle a wide range of responsibilities right from inspecting problems in the operating system when it goes corrupt to installing a new peripheral device for a PC to providing step-wise instruction for resolving issues for remote systems. To work for this profile, your resume must demonstrate technical prowess and abilities to handle multiple user requests with the right ticket generation system. As it is mostly a fast-paced job, you might be expected to work under constant pressure, and meet deadlines. Therefore, you need to have strong communication skills and an ability to prioritize tasks. Furthermore, the resume must also include buzzwords related to the IT desk support profile, and your ability to work well in a team. For further assistance, just check out our sample for this post and customize your document accordingly.

Sample IT Help Desk Resume

Danny K. Galveston
484 Walt Nuzum Farm Road
Rochester, NY 14611
Phone: 093-812-7189

Job Objective:

Certified and experienced IT Help Desk Supporting professional seeking a challenging opportunity with an organization to provide exceptional service to clients, and resolve issues within time limit.

Summary of Skills:

Work Experience:

IT Help Desk Support
U.S. Electrical Services, Inc.
Rochester, NY 14611
March 2016 – Present

IT Help Desk Support Assistant
Merlin Global Services, Rochester, NY
August 2014 – February 2016

IT Help Desk Support Trainee
Merlin Global Services, Rochester,
July 2013 – July 2014

Education: Certifications: Reference:

On request.

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