Insurance Customer Service Resume

Many businesses functioning as of now including the insurance industry require customer service professionals to solve doubts and answer queries of their customers in limited time. The insurance customer service individuals working in the healthcare domain act as a mediator between the company that provides the policy, and the customers. These representatives are entrusted with the responsibility of answering queries and resolving complaints that the customers have with respective policies. Representatives in the healthcare domain are often required to make tough judgments particularly involving illnesses of family members of the policy members. They must demonstrate ability to keep calm in stressful situations, have exceptional understanding of the various policies offered and must be able to multiple tasks simultaneously. They even inform the customers about the upcoming premiums and address any queries related to the policy a potential customer is interested in. Also, these representatives must reflect outstanding communication skills, proficiency in preparing reports and maintaining accurate databases in their resume.

Benefits Administrator Resume


Julius M. Calvert
4969 Dennison Street
Stockton, CA 95202
Phone: 209-863-4781
Email: julius.calvert@anymail.com

Job Objective:

Customer-oriented and dedicated professional with exceptional knowledge of healthcare insurance principles, and a talent for resolving complex cases, is seeking a challenging role in a reputed organization.

Summary of Skills:

Work Experience:

Insurance Customer Service Representative
AmTrust Insurance Services, Stockton, CA
December 2016 – Present

Insurance Customer Service Representative
Alliant Insurance Corporation, Stockton, CA
April 2014 – November 2016

Associate Insurance Customer Service Representative
Alliant Insurance Corporation, Stockton, CA
September 2012 – March 2014

Customer Service Representative
B&B Marketing Services, Stockton, CA
July 2011 – August 2012

Education: Reference:

On request.

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