Spa Therapist Resume
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As work pressure, daily stress, and tension in life continue to swell, more individuals are looking for options that help them to relax, de-stress as well as have the feeling of being well. For this, they visit spas and get pampered. There, spa therapists give them a unique treatment that relaxes their body, mind, and soul. But to be able to give them such type of feel-good experience, spa therapists have to obtain a degree in spa therapy/cosmetology. An experienced spa therapist can do a lot difference in building and maintaining a strong clientele. That's why spas scan spa therapist resumes keenly.
To grab their attention, your spa therapist resume must showcase deep knowledge of treatments used in relaxing the mind and body. Besides, the resume needs to mention customer service, communication, discretion, and organizational skills. Addressing on the abilities to book clients' appointments, develop relationship, contribute in maintaining stock in a way that can save cost, and pay immense heed towards hygiene will do wonders in job selection.
Spa Therapist Resume Sample
Helen C. Garcia
3746 Lyndon Street
Allentown, PA 18103
Phone: 610-475-3829
Email: helen.garcia@anymail.com
Career Summary:
Dedicated, friendly, and highly competent 'Spa Therapist' with over 7+ years of experience in offering different spa therapies to clients. Expertise in understanding client needs, and recommending appropriate therapy for better look and optimum relaxation. Capable of managing inventory supplies to ensure adequate stock, managing client calls, and supervising team using soft skills.
Summary of Skills::
- Possess sound knowledge of various spa therapies such as reflexology, aromatherapy, Thai massage, acupressure massage as well as facial and bodily treatment
- Capable of performing deep tissue massages using Swedish techniques, including hot/cold stone massages for releasing muscle tension and knots, improving circulation, and injury healing
- Expertise in explaining therapy procedures to clients in detail and helping them relax as well as calm down in treatment room by using enchanting lighting, music and aromas
- Capable of maintaining appropriate dress code for therapy sessions and giving proper instructions to clients in a calm and soothing voice for relaxation
- Adept in understanding client requirements and performing check about health issue, allergies to certain products
- Expertise in coming up with lucrative spa treatment offers to entice customers and increase profit percentage
- Proficient in answering calls, giving reminders to clients, addressing their doubts and collecting post-therapy feedback to provide optimal services
- Ability to work in a team using exceptional problem-solving, organizational, and communication skills
Work Experience:
Spa Therapist
The Fairmont Orchid, Allentown, PA
September 2017 - Present
- Greeting clients, welcoming them, understanding their requirements, and suggesting about various beneficial treatment offered at the spa
- Escorting the client to appropriate spa room, giving appropriate instructions to assistants, and collecting feedback post-therapy
- Initiating various aroma therapies at the salon using different products like aromatic spritzers, body oils, creams or lotions, facial steamers, hot/cold compressors, clay masks, and many others
- Working with assistants to provide aesthetic treatments like body wraps, reflexology massage, and aromatherapy to soothe sore joints, alleviate muscle tension, and reduce pain
- Handling inappropriate client behavior according to standard SOP's for clients as well as therapists, recording complaints, and escalating complicated issues to the manager
- Ensuring clients are well-informed about the therapy process, maintaining their comfort during the treatment, and discussing aftercare as well as spa products to be used post-therapy for an appealing look and better feel
- Regularly assessing inventory levels at salon, and ensuring adequate supplies of different products such as towels, oils, creams or other products to deliver proper treatments to clients
Spa Therapist
Mandarin Oriental Hotel Group, Allentown, PA
March 2014 - August 2017
- Collected histories on health issues, and suggested appropriate therapy based on the current health status of clients
- Coordinated with the team to carry out a range of treatments, including massages, facials, beauty treatments, and alternative therapies following an extensive training according to standard operating procedures
- Helped to maintain the treatment rooms tidy and inviting by setting the right atmosphere using lights, music, aroma to ensure complete relaxation for clients during the therapy session
- Accepted special requests of clients and delivered therapy by ensuring appropriate room temperature, use of essential oils, and applying right amount of pressure for massage
- Kept an updated information of various products used for spa therapy along with the ingredients and explained its benefits to clients in a professional manner
- Maintained detailed knowledge of hours of operation, memberships, reservation, fees, treatments, products, and merchandise as well as pertinent hotel information
- Coordinated with hotel's executive to plan discount offers for spa therapies during festive season to lure the customers, and increased profits by 23%
Spa Therapist (part-time)
Four Seasons Salon, Allentown, PA
August 2011 - February 2014
- Attended to phone calls to inform clients about various available spa therapies, and scheduled their appointment
- Served as a spa coordinator and handled various responsibilities such as greeting clients, answering questions related to spa services, and managing the day's schedule
- Interacted with clients to understand their needs and expectations, and completed the mandatory health questionnaire to avoid use of products that the client is allergic to
- Coordinated with lead spa therapists to perform massage and body services to meet the established guidelines for various services and fulfilled client expectations
- Performed aromatherapy on clients using appropriate essential oils to improve the health of body, mind and spirit, and ensured guest satisfaction
- Monitored and maintained stock of essential oils, creams and other products used in therapies
- Adhered to hygiene standards and showed diligence in maintaining condition, cleanliness, and maintenance of the spa facility as well as treatment rooms
Education:
- Associate Degree in Massage Therapy
Muhlenberg College, Allentown, PA
2011
- High School Diploma
St. Vincent High School, Allentown, PA
2009
Reference:
On request.