Sales Administrator Resume

The sales team working in any organization regardless of the industry requires support in order to maintain business relationships with customers, process orders, and do the paperwork necessary for the processing of contracts. These types of activities are handled by sales administrators. These sales administrators facilitate communication between customers and the sales team.

They provide technical, administrative, financial, and communication support to the salespersons. When scouting for this job, a sales administrator resume must outline abilities in handling responsibilities such as collecting, verifying, and processing of sales orders, mailing invoices to customers, contacting clients for missing information, drafting new and renewing old contracts as per the recommendation from the sales managers.

The resume needs to showcase your talent in maintaining and updating customer database, liaising with the sales, accounts, and logistics department for timely delivery, and invoicing as well as providing administrative support to the salespersons for meeting sales targets.

For cover letter help, see our Sales Administrator Cover Letter

Sales Administrator Resume Sample

Janet B. Holt
1668 Bates Brothers Road
Westerville, OH 43081
Phone: 831-851-1828
Email: jbholt@freemail.com

Career Summary

Highly talented, organized, and professional Sales Administrator with 7+ years of experience in providing technical, administrative, financial, and communication support to the sales team. Outstanding knack in processing sales orders, billings, and ensuring timely delivery of goods to customers. Proficient in coordinating between the sales team and customers, scheduling appointments, renewing old and drafting new contracts, and negotiating with customers on behalf of the sales team. Proven abilities in serving as a first point of contact and building rapport with customers.

Summary of Skills

Excellent knowledge of sales process and data entry skills
Superb organizational, coordination, and time-management skills
Experienced in resolving customer disputes, and processing of sales orders and contracts
Ability to prioritize and handle multiple tasks at one go
Strong attention to detail, accuracy, and communication skills
Self-motivated, positive attitude, and pro-active
Detail-oriented with strong analytical, and customer service skills

Work Experience

Sales Administrator
Prime Materials Corporation, Westerville, OH
October 2018 - Present

Maintaining complete and accurate database of existing and prospective customers
Collecting data from salesperson and processing paperwork for making the ground for delivery of goods
Communicating and coordinating with customers and the sales team for the processing or orders, renewal of old contracts, and drafting of new ones
Organizing, and reviewing sales data and preparing reports for the sales manager's approval
Contacting and obtaining missing information from customers and resolving any disputes related to invoices
Scheduling appointments and fixing date, time, and venue for meeting between customers and salesperson
Liaising with the logistics and sales department in order to deliver goods to customers in time
Gathering and communicating important feedback on products from customers to the respective teams

Sales Administrator
Credible Company, Westerville, OH
August 2015 - September 2018

Provided technical, financial, and communication support to the sales team
Collaborated with the account team and assisting in collecting sales data for billing
Followed-up with the clients for outstanding invoices and performed several tasks for bringing projects into action
Drafted, and corrected contracts, sales, and customer records for present and future reference
Drafted emails, letters, handled phone calls and answered queries from customers
Contributed all efforts and resolved customer disputes in a friendly manner to ensure customers are retained for the company
Provided necessary support to the sales team for meeting sales targets

Sales Administrator
ABC Group, Westerville, OH
November 2012 - July 2015

Performed data entry related to customer information, sales orders, and contracts
Collected and communicated customers' feedback to the sales department, and monitored sales progress
Coordinated with customers and prepared settlement documents by verifying the accuracy of sales contracts
Coordinated with the account department and ensured accuracy in pricing of goods sold to customers and billing amount
Prepared sales contract for new and existing customers and kept records of the same
Organized sales orders and other paperwork by filing them in systematic order both manually and electronically
Prepared and submitted sales figures to the senior sales managers

Education

High School Diploma
St. Xavier High School, Westerville, OH
2010
Diploma in Computer Application
ABC Technical Institute, Westerville, OH
2012

Reference

On request.