Enterprise Application Manager Resume Sample

Enterprise Application Managers analyze technical requirements as well as manage various enterprise application projects and related development teams. They implement effective business solutions as well as supervise system hardware and software testing, troubleshooting, configuration, and upgrading. These technical experts have a bachelor's and master's degree in computer science or related field. If you are looking for this job profile, you will need an Enterprise Application Manager resume that makes you stand out from the competition. The resume must highlight your expertise in application management within a business, developing cost effective technology solutions, project management principles, budgeting process, system design and administration, business process analysis and technical support, software integration, information system testing, and troubleshooting, requirement analysis and continuous improvement methods. To increase your chances of getting an interview call, display your effective communication, organizational, time-management, leadership, documentation, problem-solving and analytical skills.

Sample Enterprise Application Manager Resume

Jessie M. Tracey
862 Ridenour Street
Miami, FL, 33128, USA
Phone No: 786-367-4230
Email: jessieMtracey@anymail.com

Career Summary:

Highly-dedicated, enthusiastic and professional Enterprise Application Manager with more than 5 years of experience in analyzing user or business requirements as well as managing the designing, development, implementation and enhancement of various enterprise applications and solutions. Capable of performing system configuration and upgrades, testing and troubleshooting software as well as possess excellent analytical, leadership, problem-solving, communication, and multi-tasking skills.

Summary of Skills:

• Thorough knowledge of enterprise application implementation, configuration and maintenance; SDLC, system integration, enterprise architecture, software testing, and troubleshooting, application enhancement, and upgrades
• Clear understanding of resource planning, risk analysis, SOA standards, quality management protocols, database designing, user support principles and practices, cost modeling and workflow analysis
• Experience with SQL and relational databases, MS SQL Server and Oracle 11g, MS Office Suite, Unix scripting, REST and SOAP web services, CRM tools, SaaS and ERP technologies, Python, Java, JavaScript, VB.NET and jQuery languages
• Excellent analytical skills and the ability to solve complex enterprise application, and system issues
• Solid leadership and team-working skills along with the ability to cope with dynamic and challenging work environment
• Effective communication skills and the ability to maintain good relations with clients, technical and management teams
• Strong organizational, planning and prioritization skills along with the ability to handle multiple tasks simultaneously
• Excellent documentation and report-writing skills with the ability to provide technical support to business users and team members
• Ability to plan and implement enterprise application projects on time and within budget

Work Experience:

Enterprise Application Manager
WAP Technologies, Miami, FL
February 2018 - Present

• Gathering and translating business processes and user requirements into functional or technical specifications as well as managing overall design, development, implementation, configuration, troubleshooting, and maintenance of various enterprise applications
• Leading integration, architecture and interface designing for new enterprise applications and systems as well as reviewing existing ones, and making recommendations as appropriate
• Developing risk management and backup procedures, disaster recovery plans and business continuance scenarios for core and advanced enterprise applications as well as reviewing and recommending changes in system software for compliance with established QA standards
• Working closely with infrastructure groups in developing and implementing enterprise standards, procedures and processes for application and system development as well as identifying and tracking related issues and implementing necessary remediation and process improvement
• Conducting end-to-end testing and troubleshooting for existing or new enterprise applications as well as monitoring the configuration, implementation and upgrading of system hardware, servers and application software as per established security standards and procedures
• Researching and evaluating alternative enterprise applications or solutions to meet business capabilities and requirements as well as providing technical support and problem resolution related to business application software systems
• Ensuring integrity of data and reports and maintaining proper documentation of all technology processes and related components supporting enterprise applications as required as well as developing accurate cost, time and resource estimates for assigned application projects

Enterprise Application Manager
Sentinel Technologies, Miami, FL
April 2016 - January 2018

• Oversaw and performed implementation and maintenance of all enterprise applications that included installation, upgrading, troubleshooting, integration and documentation as needed as well as proactively developed, and implemented technical solutions to help improve efficiency of new or existing software
• Worked with QA team in planning and executing system and user acceptance tests and troubleshooted application and related performance issues as well as developed and updated enterprise policies and procedures that included audit support and change control processes as required
• Assigned tasks or projects to enterprise applications management teams and monitored their performance as required as well as collaborated with senior HR personnel in recruiting, hiring, and training technical staff for different enterprise application projects
• Worked collaboratively with IT team to implement enterprise application integrations as required as well as identified gaps in existing technology based on business capability roadmaps and determined the best ways to fill gaps using existing or new applications
• Provided technical support to users regarding enterprise application usage, maintenance and troubleshooting along with escalations to development teams timely as required as well as participated in user interface configurations and design
• Documented and recommended improvements in workflows and business processes as well as managed application budgets and vendor relationships or activities

Junior Enterprise Application Manager
PAX Tech Group, Miami, FL
December 2013 - March 2016

• Collaborated with the development, analyst and IT operation teams in designing, implementing, administering as well as ensuring higher reliability, availability and proper change management of enterprise applications and related systems to meet business needs
• Monitored testing process as well as troubleshooted and provided advanced system support for all business applications and related integrations
• Managed SQL Server databases for enterprise applications as well as performed system or software installations, configurations, enhancements and upgrades on a timely and effective basis
• Identified opportunities for continuous business improvement as well as developed and implemented effective enterprise solutions to help improve efficiency of current software applications and systems
• Scheduled and coordinated technical trainings and approved end-user documentation for completeness and correctness as well as established and enforced adherence to standards, and methodologies for application design, development, and implementation

Education:

• Master's Degree in Information Technology
  Barry University, Miami, FL, USA
  2013

• Bachelor's Degree in Information Technology
  Atlantis University, Miami, FL, USA
  2011

Reference:
On Request.