Airport Customer Service Agent Resume

Airport customer service agents relay necessary information about flights and their fare to customers. They manage their job through phone, email, and personally attending to customers. They give information about arrival, departure, ticket availability, and cost to passengers. These agents greet and guide customers at the airport to respective terminal and counters. The agents also brief passengers about the airport regulations and suggest travel plans.

A job application for airport customer service agent has to focus on qualities such as calm and polite nature, diplomacy, and respecting passengers' time and money. The document should also highlight candidate's ability to work on any shift, lift and push 70 lbs in weight, and perform under fast-paced environment.

Airport Customer Service Agent Resume Example

Roger A. Wilde
4081 Mount Olive Road
Decatur, GA 30030
Phone: 678-863-8538

Career Objective:

An airport customer service agent at an international airport where my calm nature, courteous behavior, and conflict resolution skills will offer excellent service to passengers during preparation of and embarking on their journey.

Summary of Skills:

Work Experience:

Airport Customer Service Agent
ABC Airways, Decatur, GA
October 2014 - Present

Airport Customer Service Agent
Touristic Airways, Decatur, GA
July 2013 - September 2014



On request.

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