IT Associate Resume
An IT associate work with the support team and troubleshoot software and hardware issues. He is responsible for smooth operations of the computer systems at client's locations. He provides timely and technical support in overcoming networking and computing environment problems. The person, basically, handles maintenance work of the IT system.
The IT associates must have strong technical, communication, and interpersonal skills as the job requires them to work with the team and several clients. The person must be comfortable in working independently as well as with the support team. Taking initiative and finding long-lasting solutions for complex problems are key requirements as well.
IT Associate Resume Example
Jason B. Kreutzer
403 Marigold Lane
Miami, FL 33176
Phone: 305-484-6279
Email: jbkreutzer@anymail.com
Career Objectives:
An IT associate position in a company where my 6+ years of experience would come handy in creating and supporting cutting-edge computing environment, maximizing the entire productivity of the organization, and developing new technologies for clients.
Summary of Skills:
- Skilled in researching, analyzing, and troubleshooting complex technical problems
- Exceptional technical, communication, and interpersonal skills
- Strong knowledge of Windows, Linux, and Mac platforms
- Familiarity with email and VOIP technologies
- Sound understanding of basic application development concepts and practices
- Comprehensive knowledge of all enterprise hardware and software products
- Ability to work under no supervision as well as with the support team
Work Experience:
IT Associate
GRT Solutions Inc., Miami, FL
September 2013 - Present
- Installing, maintaining and configuring software and hardware systems
- Handling database archiving and system back-up processes to ensure instant data recovery
- Testing server and network systems to verify functionality and performance
- Providing technical support to telephones, networks, servers, and other computing platforms
- Managing help desk issues and maintaining IT infrastructure
- Upgrading hardware and software to achieve optimum performance level
IT Associate
Sapco Group, Miami, FL
February 2012 - August 2013
- Assisted IT associates in providing first level support and users guidance by generating effective solutions
- Handled the tasks of providing on-site users for terminal and production issues and inquiries
- Responded to users requests on all IT equipment used in a normal office environment
- Assisted IT associates in resolving technical computer operations equipment
- Performed the tasks of logging documents as well as maintaining history of records on Information Technology production issues
- Generated and implemented corrective action to solve user and system problems
Education:
-
Bachelor's Degree in Computer Science
ABC College, Miami, FL
2011
Reference:
On request.
