The front line supervisor responsibilities play a crucial role in managing the overall functioning of the organization. The first and foremost duty of this front line supervisor is to supervise the subordinate staff personnel, motivate them to deliver excellent work and help in achieving their work goals, thereby leading to greater profit margins for the organization. The front line supervisor is the person who plays a crucial role in meeting all the complexities and challenges of the modern organizations. Recently, the role of this professional has changed dramatically and it has great chances for further growth in their careers.
The front line supervisor is the person who works as per the directions given by the manager. He/she ensures that all the work is done as per the instructions and that there are absolutely no issues that hamper the daily work activities. He/she plans the work schedule as per the work load and reviews the work at the end of the entire work process. He/she makes sure that every worker has performed his/her duty to his/her maximum capability. He/she makes sure that all the personnel problems and issues have been resolved and in severe cases refer them to the higher authority for resolution. This professional handles a wide variety of duties, and they may vary as per the needs of the organization. Let us review some of the major responsibilities that need to be shouldered by the front line supervisor:
The front line supervisor is the key to high performance of the organization. They play a vital role in solving the differences of the workers, be it personal or professional and helps them to work together for enhancing the quality of work. He/she monitors and manages the allocation of duties, thus playing a crucial role in effective management of people. He/she inspects the equipment and ensures that it is as per the given specifications. He/she is involved in maintaining the records of workers with respect to their time, daily wages, inspection results, attendance, leaves, etc. and is responsible for measuring the operational performance of the staff and providing the necessary training, coaching, or guidance if required. He/she may be involved in the appraisal process and should be able to deal and resolve the grievances of the workers. Thus, he/she needs to supervise a team of workers and make sure that they are able to deliver work as per the given standards.
Essential Skills and Abilities
The professional functioning as a front line supervisor should be able to demonstrate a conscientious, responsible behavior and should possess good judgmental skills while making major decisions. He/she should be able to develop team spirit and should have good conflict resolution skills. He/she should treat workers with respect and dignity and should have effective communication skills to explain the worker regarding the procedures of work and other expectations that need to be fulfilled by them. He/she should be able to maintain and update the data of the workers in the given database. Excellent supervisory and leadership qualities along with strong organization and management skills are essential to carry out the assigned duties effectively.
A high school diploma or any other equivalent qualification is sufficient to make an entry as a front line supervisor. Individuals who have previous work experience would definitely be preferred. Those with higher qualifications will also be eligible and preferred by some employers.
The individual in this position needs to work for eight to nine hours daily if he/she is doing a full time job. He/she may be required to work in shifts or may need to work extra depending on the priority of the work. Working late in the evening or working on weekends and public holidays is possible on some occasions.
The average front line supervisor salary generally ranges in between $35,000 to $50,000. The average salary for an experienced person is generally close to $45,000. It may vary depending on the location, size, and type of the organization he/she is working in.
The individuals who are aiming for higher positions can progress as front line managers if they are able to demonstrate their skills and carry out their duties effectively.
Thus, if you have excellent supervisory skills with relevant background and experience, then handling the front line supervisor responsibilities will definitely be much more easier and your career will definitely prosper.