Management Analyst Resume

Management analysts strive to improve efficiency of companies by designing and implementing effective systems and procedures. These professionals have an opportunity of working in different industries and can choose to specialize in inventory management, healthcare, telecommunications, or any other specific industry. Their duties involve resolving management problems, conducting on-site observation to determine necessary equipment, recommending new procedures, suggesting alternative methods, and analyzing business performance data. Management analysts are required to travel frequently for interacting with clients, and must possess traits like excellent communication skills and interpersonal skills. They must also demonstrate analytical mind with problem-solving attitude, and time-management skills.

Management Analyst Resume Sample

Rodney M. Hall
469 Chipmunk Lane
Lewiston, ME 04240
Phone: 007-653-7924
Email: rodney.hall@anymail.com

Career Summary:

Result-oriented, certified, and experienced Management Analyst with strong work history in improving business systems and procedures. Capable of adapting to change management principles, and deploying steps for quality supply chain management. Expertise in performing analysis to improve organization's productivity, and contributing in financial growth.

Summary of Skills:

Capable of monitoring accounts payable, and maintaining accurate master data as per federal regulations
Adept at handling management tools, and implementing practices involving root cause analysis to identify key issues
Flexible with agile methods, and working on front line to execute plans for meeting client goals
Computer proficiency and technical expertise in operating various management software
Familiar with sales and pricing analytics as well as adept at preparing status reports tracking fund utilization
Detail-oriented and strong decision-maker with high aptitude for resolving problems
Sound interpersonal and organization skills

Work Experience:

Senior Management Analyst
Mount Sinai Health System, Lewiston, ME
September 2017 – Present

Creating and initiating reporting tools in the system to simplify, and communicate financial as well as operational objectives
Maintaining current knowledge of healthcare delivery trends, and evidence-based solutions to improve efficiency of services
Instrumental in increasing customer satisfaction rate to 56% in 2 months
Developing effective and trusted relationships with all staff including physicians, patients nurses, and other medical professionals for obtaining accurate feedback
Preparing feasibility study reports, and innovative business plans to achieve targets, and generating new strategies for business development, and increasing revenue by $55.5 M
Independently leading, designing, and managing new changes in business procedures
Preparing recommendation reports based on complex data analysis including performance metrics of medical instruments, quality measures, demographic analysis, and patient satisfaction measures

Management Analyst
SAS Retail Services Pvt. Ltd.m Lewiston, ME
November 2014 – August 2017

Performed root cause analysis to determine reasons for major deviation from targets, and implemented agile methods immediately to reduce losses
Initiated transparency in the workflow processes by introducing reporting system
Maintained on-site inventory to respond to emergency orders, and prioritized workflow process based on deadlines
Arranged for transport, and assisted vendors to perform onsite surveys to collect customer feedback to ensure the best quality of products
Executed space management process for the assigned departments by using customer insights, and competitive market data
Documented findings of studies and prepared recommendation reports for implementation of new systems

Management Analyst
Jukin Incorporation, Lewiston, ME
March 2012 – October 2014

Assisted to coordinate orders and scheduled delivery of spare parts to the shop floor to facilitate quick repair of the products
Took responsibility to reconcile discrepancies in the order, and minimized disruptions in supply chain
Coordinated the flow of limited materials in the supply chain for high demand products, and identified frequent patterns to suggest potential solutions
Managed materials department of the company, and assisted to perform audits to determine accuracy in factors like requirements, inventory level, and delivery schedules
Participated in monthly meetings to contribute analytical reports division or region as well as the current market trends
Prepared presentation material for review by senior analyst, and proposed modification in pricing template of 40+ products based on competitor's strategies

Management Consultant
Jukin Incorporation, Lewiston, ME
August 2010 – February 2012

Conducted meetings with clients to understand their needs and steps for managing expectations
Researched market trends to identify competitor performance, and evaluated weekly outcome to reduce product backlogs
Defined and prioritized workflow process to enhance productivity, and reduce backlog percentage thus increasing throughput by 15% within first 6 months
Fostered strong and long-term client relations by communicating progress of projects, and informed about the tentative completion date
Confronted and addressed customer issues by acting on frontline, and reduce complaints by 26%
Coordinated with the human resources department to increase employee engagement activities, and workshops

Education:

Master's Degree in Business Administration
University of Southern Maine, Lewiston, ME
2010

Bachelor of Science in Information Management Systems
University of Southern Maine, Lewiston, ME
2008

Certifications:

Certified Management Consultant
The Institute of Management Consultants, Lewieston, ME
2013

Reference:

On request.

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Management Analyst Job Description