Sample Hospitality Work
A wide range of works comes under category of sample hospitality work. Hospitality work mainly deals with provision of services for the mankind as per their demands and requirements. From past few years, there are varieties of hospitality jobs reported in the industry.
Work profile
There is no definite work profile, which can be mentioned regarding hospitality work. The reason is there are number of job profiles associated with the hospitality industry. The hospitality industry basically revolves around varied working fields such as hotels, resorts, airlines, lodges, beauty showrooms, merchandising shops and many such places. However, all places works for the same goal and that is to provide quality services to customers.
Types of Hospitality Work
Hospitality work comprises varied number of job types. Therefore, following are some different types of hospitality work provided below:
- Hotel concierge - Such employees either work in shifts or work for the entire day just by remaining in premises. Their main job is to welcome guests and provide services as per their needs. The services include food and accommodation facility, providing information regarding entertainment places, booking tickets and many more.
- Housekeeping workers - Employees engaged in housekeeping tasks are responsible to maintain cleanliness and hygienic conditions in hotel premises. They are responsible to clean the main lobby, hotel rooms, stairs and every corner of the hotel. However, some staff members are involved in other cleaning tasks such as sweeping and dusting of hotel properties.
- Food preparation workers - The food facility is one of the crucial part of hospitality work. The food preparation staffs are responsible to prepare hygienic and tasty foods for the customers by using fresh food stuffs. At the same time, they are needed to maintain the cleanliness of kitchen area in order to avoid infections. A specific kitchen supervisor is allotted for monitoring overall functions in kitchen area.
- Waiters or Waitress - These employees basically play a role of servers in their organization. They are actually a common link between the customers and the kitchen staffs of the hotel. Servers are mainly responsible for taking orders from the guests and delivering them on time. Later, their main duty is to exhibit their dining services by serving food and beverages to the customers.
- Travelling guide - A travelling guide performs one of the most important roles in hospitality work. They mainly decide definite touring packages with complete expenditure information. The touring packages may be for museum or any culture oriented destinations. For this, tour guide needs to posses sufficient knowledge regarding the place and its history for explaining customers.
Educational Qualification for Hospitality Work
The educational qualification can be varied on the basis of work you are doing in hospitality industry. Like for getting into higher position in hospitality work; such as hotel manager, then you need to acquire a Graduate Degree in Hospital Management course. At the same time, some job categories such as housekeeping and server works do not demand any strong educational background. Most of the jobs are based on training provided by company itself.
Duties for Hospitality work
The duties in hospitality work entirely focuses on providing definite facilities as per the customer's needs. The facilities include providing food and accommodation services, solving customer's queries, providing excellent dining services and likewise.
Essential skills for hospitality work
- Good communication skills - This is one of the key skills required for the hospitality industry for excelling this field.
- Good interpersonal skills - In hospitality work you usually deal with customers quite frequently, in terms of their queries and requirements; therefore, you must acquire strong interpersonal skills.
- Quick problem solving skills - It greatly helps while solving customer queries and monitoring other working staffs in the organization.
Working hours in Hospitality Work
Employees mainly work in shifts in this profession as hospitality services is a continuous service providing industry.
Hence, we can conclude that hospitality work is a kind of work, which is completely based on customer care and services. There is definite educational qualification and skills required as per the position you are working for.
