A service engineer is someone who has the responsibility of providing technical expertise for services and products an organization gives to their customers. These professionals will have to help the customers and the sales team of an organization. Also, these professional will have to travel on regular basis at their customer locations or to their representatives of support staff on sales calls. The education required to qualify for this position is a bachelor's degree in technical background, because most of their work will be in working with technical services and products. Employment opportunities will increase for all those people who will have a relative training or certification for the specific system, hardware or software related to the services and products these professionals usually support.
A service engineer needs to have remarkable problem solving and analytical skills for immediately resolving service or product issues. These professionals should also have good communication skills, presentation, and written skills because they directly have to work along with sales professionals and customers. Since these professionals directly have to work with sales teams and customers, they will work in close interaction with product development and marketing teams. To work with product development team, service engineers have to give customer feedback for improving products and assist in designs of the products for meeting the needs of customers.
While working with marketing teams, service engineers will have to give customer feedback regarding the capabilities of the products and suggest markets for improving visibility of the services and products. Since there is an increasing competition in this field, people who wish to work as service engineers need to have a strong cover letter, so that the competition is cut down for them. A cover letter is simply an introduction of your capabilities in this profession. Now, you can read on to find an example service engineer cover letter that you can use as reference. Follow the format and draft your own cover letter.
To know more about this profession, see our Service Engineer Job Description
4261 Clover Drive.
Colorado Springs, CO80903
Mr. Colby Wynn
Sungard Software Solutions
4017 Poling Farm Road
Dear Mr. Wynn,
Re: Senior Engineer Position
I came across your job advertisement on www.careers.com for the position of service engineer. I have a vast experience as a service engineer and relevant education; this is why I am sending across my resume for your further review today.
In brief, I have seven years of experience as a service engineer with Aker Solutions. In my previous position, I undertook a number of responsibilities, which were important to the needs of the organization: repairing (for field engineering products), maintenance, planning, and repairing systems for clients. I have gained experience in both supervising and working along with the factory teams; and I am aware that I will be offering the same amount of excellence in the same capacity to your organization.
Thank you for going through my resume and cover letter today and I would request you to get in touch with me for an interview. You can call me at anytime of the day at 719-279-7835 or e-mail me firstname.lastname@example.org at your convenience. I am waiting for a response from your side as soon as possible.
Enclosure: Resume, letter of recommendation and references
This is the sample of an ideal cover letter. If you are not good at writing, then you can ask your friend or family member to help you write a good letter. However, try to keep it specific to the needs of job and simple, because over exaggeration will never be appreciated. Therefore, remember that you will have to limit your letter to only one page, and mention only those details, which have not already been mentioned in your resume. Give it your best shot.